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We undertake consultancy on variety of issues facing the BPO companies.

Our Professional team of consultants can help you tackle problems such as productivity improvements, attrition, technology utilisation etc.

We can also conduct soft skills training for your staff and management team.

 
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Reasons behind Outsourcing

Outsourcing of Business Processes that are live but non critical is termed as Business Process Outsourcing. Last couple of years has witnessed a boom in outsourcing of business processes. And India has emerged as the prime destination.

There are three important reasons behind Medical Transcription Services are considered outsource able to an offshore supplier of transcription services. , and they are: business growth, cost containment, and productivity improvement.

Business Growth

It is clear that the demand for outsourced transcription services over the next five years will continue to outstrip the production capacity of US based medical transcriptionists, reaching a gap of over $7B in 2008 – or about 35% of the then current medical transcription market.

Cost Containment

It is estimated that when the total cost of providing “in-house” transcription is calculated to include the costs of recruiting, hiring, training and management, as well as the direct costs of benefits, the real cost per line of transcription can be as much as twice the direct per line cost. And, the shortage of qualified transcriptionists is putting continued upward pressure on wages, therein contributing to an already high rate of employee turnover.

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